FAQ

You can play this app for free.

Purchase additional paid items to further enhance the game experience.
Enjoy the app based on your play preference.

An internet connection is required to play the game.
The game cannot be on a device that is not connected to the Internet.

You can play "Is It Wrong to Try to Pick Up Girls in a Dungeon?: Battle Chronicle" on the PC.
For more details, please check "What are the system requirements?"

For details on how to download the PC version, please refer to the following URL.
https://www.danmachi-danchro.com/en/pc/

Recommended for "Is It Wrong to Try to Pick Up Girls in a Dungeon?: Battle Chronicle"
・For Android
　Android9.0 or later
　RAM: 6 GB or above

・For iOS
　iOS: 14.0 or later, iPhone X or above

・For Windows

The following are the recommended controllers to use.

・DualSense
・DUALSHOCK 4
・Xbox wireless controller (Xbox Adaptive Controller)

For details on how to use the controller, please refer to the following URL.
https://www.danmachi-danchro.com/en/manual/

In order to play on a different device, your account needs to be linked.
After linking your account in your desired device, please follow the steps below.
Title screen > Go to "Option" at the top of home screen > Select "Transfer Account"
*Any data that exists on that device will be overwritten and deleted.

How to link your account
Log in > Go to "Option" at the top of home screen > Select "Account Link"

How to unlink your account
Log in > Go to "Option" at the top of home screen > Select "Account Link" > Select "Already Linked"
*If you uninstall the game without linking your account, you won't be able to restore your data.

There is no limit to the number of devices to be shared on.

Follow the steps below for improvement

・Restart the application
　This may improve the performance.

・Restart your device
　This may improve the performance.

・Check your connection
　Your Wi-Fi connection may have unstable signal.
　If you are using 4G, LTE, or 5G connection, please check your data usage limit.

・Close other applications
　This may improve the performance.
　On Android devices, it's common for background applications to interfere with the system. To avoid this issue, please ensure that no applications are running in the background.

・Check free space on your device
　You may not have enough space in your device.
　Please check the free spaceinyour device.

・Restore application data
　Title screen > Go to "Option" > Select "Restore Data" 　This may improve the performance.
　*This will not delete your progress of your game.

・Reinstall application
　Account Link > Delete Application > Reinstall the game
　This may improve the performance.

We have confirmed that some players are experiencing slow progression of game data download from 0%.
Please be patient and in many cases, the download is progressing normally, so please wait for a while for the problem to resolve.

If you encounter issues during installation or updates, please check the following items:

Free space on the device:
If your device does not have enough free storage space, the process cannot be completed.

Network Connection:
You need a stable internet connection to perform the installation or update.

External Storage:
Please install the app onto the device's internal storage and not the external storage.
If it is currently stored on the external storage, kindly move it to the internal storage.
If the above issues still persist, there might be a problem with Google Play or the App Store.
* Please refer to each service provider's content for information on disruption.

For Android users:
If the update button does not appear, please try "Clear Cache" in Google Play.
Please follow the steps below:

1. Press the Menu key from the Home screen and select "Settings".
2. Select "Apps" > "Google Play Store."
3. Select "Clear Cache."

* Please do not press "Uninstall Update."
* Please note that menu options may vary depending on the device.

For iOS 11.0 to iOS 12.0 users:
Please follow the steps below to display the latest app version:
・Restart your device (power off/on)
・Close all other running applications, and then restart "DanMachi: Battle Chronicle."
・Get the latest information on the App Store's Update tab.
* If you are using iOS 13.0 or older, please touch the account symbol in the upper right corner of the App Store to update the software.

We have confirmed an issue where the PC version of the app does not progress beyond the "Now Loading" screen for some users.
If this issue occurs, please try the following method.

・Please install the Microsoft Visual C++ redistributable package.
【Open the external site.】

*Please install the x64 version.
*If you have any questions about the software that needs to be installed, please refer to Microsoft's Help page for assistance.

Notes for video uploading and live streaming.
Please see the following website for details on video/image sharing and live streaming.

■Guidelines for the Secondary usage of content
https://aiming-inc.com/en/fanfiction/

Please be aware that launching or gameplay with emulators is not covered by our warranty performance assurance guarantee.